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What is
"Pre-Registration"?
Any time we see a new client in our office, we ask for certain information,
such as name, address, phone numbers, etc. If the client is considering filing
bankruptcy, we also need to get financial information, such as monthly expenses,
creditors owed, employment, etc. Pre-registering simply means that you will
enter this information yourself, via this website, at your own convenience before
you ever come into our office.
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Who needs to pre-register?
Anyone who has never been a client in our office can pre-register online.
If you have been in our office before, you will already be set up in our computer
system, and you do not need to pre-register.
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What are the benefits of pre-registering?
Pre-registering can save a great deal of time at your initial appointment.
The paralegal will merely access and review the information you have already
entered. Also, many people will find it less stressful to enter their information
at their own pace.
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Isn't it dangerous to enter all of my personal financial information online?
No. Your information will be secure and will be seen only by your paralegal
or attorney.
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What information will I be asked to enter if I choose to pre-register?
You will be asked to enter information in five different categories:
1) General Information
2) Personal Information (name/address/phone/email/spouse information/dependents)
3) Employment (your employer and, if applicable, your spouse's
employer)
4) Property (house/land/mobile home/vehicles/personal property)
5) Debts (creditors/monthly expenses/student loans/back child
support/bad checks/fines)
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Do I have to answer ALL of the questions? What if I am uncomfortable with
some?
You can provide as much or as little information as you feel comfortable with
when you pre-register online. Please understand that any information that
you omit will be required at the
time of your appointment.
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Who will see the information I enter?
Your information will only be seen by your paralegal and your attorney.
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Do I have to complete the entire pre-registration process at one time, or can I
do it a little at a time?
You can begin your pre-registration, enter part of the information, and then
come back as many times as necessary to complete it. You will just need to
enter your user name and password each time.
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What if I don't understand some of the questions. Is there someone I can call
for help?
You can call our office for assistance at any time. The number is (423)479-4188.
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I'm really uncomfortable using a computer. Do I
have to pre-register online?
No. Pre-registration is not required.
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If I pre-register on this website, do I still need to bring all of my paper documents
with me to my appointment?
Yes. It is still very important to bring all of your documentation with
you to your appointment.
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What will happen at my appointment if I have already pre-registered?
Your paralegal will locate your information in our database and review the
information with you. You can change or add additional information at that
time.
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Do I need to tell someone at my appointment that I have pre-registered online?
Yes. It is a good idea to mention it, although your paralegal will probably
ask you when you arrive.
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Why do I have to create a user name and password?
Creating a user name and password keeps your information secure and prevents
anyone else from viewing it. It also gives you access to your information
at any time, allowing you to change it or add to it.
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What are the rules for creating a user name and password?
You can make up your own user name and password. Each must be at least
six (6) characters, but no more than eight (8) characters. You can use letters
from the alphabet or numbers or a combination of both..
Be sure to write down your user name and password in case you forget them.
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What if I forget my password?
If you provided an e-mail address when you began your pre-registration, we can e-mail
your password to you. Simply go to the pre-registration login page and click
on "Forgot your password?" underneath the user name and password fields. If
you do not receive your password, or if you do not have e-mail, call our office
at 479-4188 and ask for assistance.
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